Effective Date: 1/12/2024
CORESERVE LLC (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your data when you access our website, core-serve.com, or use our services.
By using our website or services, you consent to the collection and use of your personal information as described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
A. Personal Information
- Name
- Email address
- Phone number
- Billing address
- Payment details (processed securely through third-party payment providers)
B. Non-Personal Information
- Browser type and version
- Operating system
- IP address
- Referring website
- Pages viewed and time spent on our website
C. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, track user activity, and improve our services. You can manage cookie settings in your browser.
2. How We Use Your Information
We use your data for the following purposes:
- To Provide Services: Process transactions, manage accounts, and deliver support.
- To Improve Our Website: Analyze usage trends and enhance user experience.
- To Communicate With You: Send service updates, promotional offers, and respond to inquiries.
- To Ensure Security: Detect and prevent fraud, unauthorized access, or illegal activities.
- To Comply With Legal Requirements: Meet legal and regulatory obligations.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Third-party vendors assisting with payment processing, hosting, and customer support.
- Legal Authorities: If required by law, court order, or to protect our legal rights.
- Business Transfers: In case of a merger, acquisition, or sale of company assets.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of sensitive data
- Secure payment processing
- Regular security audits
While we take strong precautions, no system is 100% secure. You are responsible for safeguarding your account credentials.
5. Data Retention
We retain personal information only as long as necessary for business or legal purposes. When no longer required, data is securely deleted.
6. Your Rights & Choices
You have the right to:
- Access your personal data
- Request corrections or updates
- Request deletion of your data (subject to legal obligations)
- Opt-out of marketing communications
To exercise these rights, contact us at support@core-serve.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data promptly.
9. International Data Transfers
If you access our services from outside the United States, your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
10. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website with an updated “Last Updated” date. Your continued use of our services after updates constitutes acceptance of the revised policy.
11. Contact Information
For any privacy-related questions, you can contact us:
📧 Email: support@core-serve.com
🌐 Website: core-serve.com
📍 Address: 212 N. 2nd St. STE 100, Richmond, KY 40475
By using our services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our website and services.