Coreserve LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [your website URL] (the “Site”) and use our cloud hosting and server services (the “Services”). By accessing or using our Site and Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several types of information to provide, improve, and protect our Services.
- 1.1. Personal Information: When you register for an account, make a purchase, or contact us, we may collect personal information such as your name, email address, billing address, and phone number.
- 1.2. Payment Information: For purchases, we may collect payment details, such as credit card numbers or banking information, through a secure third-party payment provider. We do not store payment information on our servers.
- 1.3. Usage Data: We may collect information on how you access and use our Site and Services, including IP addresses, browser types, pages viewed, and other diagnostic data to improve our offerings.
- 1.4. Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect data on user activity and enhance your experience on our Site.
2. How We Use Your Information
We use the collected information for various purposes, including:
- 2.1. To Provide and Maintain the Service: Using your information to deliver Services, process transactions, and manage your account.
- 2.2. To Improve Our Services: Analyzing how you use our Services to improve our offerings and resolve technical issues.
- 2.3. To Communicate with You: Sending you updates, technical notices, and customer support messages.
- 2.4. For Marketing and Promotions: With your consent, we may use your information to send promotional offers, newsletters, and marketing materials about our Services. You can opt out of marketing communications at any time.
- 2.5. Legal Compliance: Using your information as required by law, regulation, legal process, or government request.
3. Sharing and Disclosure of Information
We do not sell, rent, or share your personal information with third parties except in the following cases:
- 3.1. Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing and analytics. These providers are required to maintain the confidentiality of your information.
- 3.2. Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets. You will be notified if this happens and your data will be subject to the privacy practices of the new owner.
- 3.3. Legal Obligations: We may disclose your information when required by law, such as in response to a court order, or to protect the rights and safety of our users and Coreserve LLC.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or destruction. However, no internet transmission or storage method is completely secure, and we cannot guarantee the absolute security of your information.
5. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. When information is no longer needed, we securely delete or anonymize it.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- 6.1. Access and Update: You can access and update your account information at any time by logging into your account.
- 6.2. Deletion: You may request the deletion of your personal information, and we will honor your request unless we are required by law to retain certain information.
- 6.3. Marketing Preferences: You may opt-out of receiving marketing emails by following the unsubscribe instructions in our emails or contacting us directly.
For any requests, please contact us at [support email address].
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track user activity on our Site and store certain information to improve our Service. You can set your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of our Site may not function properly without cookies.
8. Children’s Privacy
Our Service is not intended for children under 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from children without verification of parental consent, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page and update the “Effective Date” at the top. Continued use of our Site or Services after any changes constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Coreserve LLC
Phone: +1 (859) 666-4303
Email: contact@core-serve.com
Address: 212 N. 2nd St. STE 100, Richmond, KY 40475
By using our Site and Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.