Effective Date: 1/12/2024
Welcome to CORESERVE LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website, services, or products, you agree to be bound by this User Agreement (“Agreement”). If you do not agree to these terms, please refrain from using our services.
1. Definitions
- “Services” refers to any hosting, cloud, or technology-related services offered by CORESERVE LLC.
- “User,” “you,” or “your” refers to any person or entity accessing our services.
- “Website” refers to core-serve.com.
2. Acceptance of Terms
By using our services, you acknowledge and agree to comply with all applicable laws and regulations. This Agreement applies to all users, including visitors, customers, and account holders.
3. Eligibility
To use our services, you must:
- Be at least 18 years old or the age of majority in your jurisdiction.
- Provide accurate and complete information during registration.
- Not use our services for illegal or prohibited activities.
4. Account Registration & Security
- You are responsible for maintaining the confidentiality of your account credentials.
- Any activity under your account is your responsibility.
- If unauthorized access occurs, notify us immediately at support@core-serve.com.
5. Use of Services
You agree not to:
- Violate any applicable laws or regulations.
- Use our services to distribute malware, spam, or any harmful content.
- Engage in activities that disrupt or overload our servers.
- Resell or sublicense our services without permission.
We reserve the right to suspend or terminate your access if you violate these terms.
6. Payments & Billing
- Fees for services must be paid on time as outlined on our website.
- We reserve the right to modify pricing with prior notice.
- Failure to pay may result in suspension or termination of services.
7. Refund Policy
- Refund requests must be submitted within [X] days of purchase.
- Some services may be non-refundable (e.g., domain registrations, setup fees).
- Refunds will be issued at our discretion and in accordance with our policies.
8. Service Availability & Uptime
- We strive for 99.9% uptime, but occasional downtimes may occur due to maintenance or unforeseen issues.
- We are not liable for damages resulting from service interruptions.
9. Intellectual Property
- All content, trademarks, and software on our website are owned by CORESERVE LLC.
- You may not copy, modify, or distribute our intellectual property without permission.
10. Privacy & Data Protection
- We collect and use personal data in accordance with our Privacy Policy.
- You agree to our data processing practices, including the use of cookies and tracking technologies.
11. Termination of Services
- We may suspend or terminate your account for violations of this Agreement.
- You may cancel your subscription at any time through your account settings.
- Termination does not absolve you of outstanding financial obligations.
12. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages.
- Our total liability in any case will not exceed the amount you paid for services in the past 12 months.
13. Indemnification
You agree to indemnify and hold CORESERVE LLC harmless from claims, damages, or expenses arising from your use of our services.
14. Modifications to the Agreement
- We may update this Agreement at any time.
- Changes will be posted on our website, and continued use constitutes acceptance.
15. Governing Law & Dispute Resolution
- This Agreement is governed by the laws of the State of Kentucky, USA.
- Any disputes will be resolved through arbitration in Kentucky.
16. Contact Information
For questions or concerns, please contact us at:
📧 Email: support@core-serve.com
🌐 Website: core-serve.com
📍 Address: 212 N. 2nd St. STE 100, Richmond, KY 40475
By using our services, you acknowledge that you have read, understood, and agree to this User Agreement.